We’re passionate about providing excellent customer support. That’s why, if you’re not completely satisfied with your order, we’ll issue a full refund for any reason, as long as the product is returned in new, unused, and unopened condition. Please note that while the cost of the items will be refunded, we cannot refund any shipping charges.

Return requests must be submitted to our customer support team within 14 days of receiving your order. You can reach out via the web form on our contact page or by emailing email@dopebreeders.com. We will then provide further guidance and return instructions.

We’re happy to exchange an order for a different item, provided the request is made within 7 days of receiving your delivery. If you wish to exchange an item, please contact us first to submit your request. Let us know which replacement items you’d like, and if there’s a price difference, we’ll calculate and arrange any additional charges or refunds as needed. We’ll do our best to fulfil your request, subject to availability. Please note that while we’ll cover the shipping cost of sending your exchange, any original shipping charges cannot be refunded. All items returned for exchange must be in their original packaging, unopened and unused; otherwise, the request will be rejected.